Question 1

How much does KOLO Funds cost?

Accepted Answer

Creating your account and donation page is free. You keep what your supporters send through your own Quick Pay link.

Question 2

How do donations actually reach me?

Accepted Answer

You add your Quick Pay link — your bank, mobile money or payment provider link — to your page. Donors pay you directly, then their gift is recorded on your page once you confirm it.

Question 3

Can people donate from outside Africa?

Accepted Answer

Yes. Friends, family and supporters abroad can give in Naira, USD, GBP, EUR or any African local currency — the amount converts to your currency automatically, so your page keeps growing no matter where your supporters live.

Question 4

How long does it take to set up?

Accepted Answer

Most people are live in under two minutes: sign up, add a photo, write a short story, set a goal, copy your link.

Question 5

Can I share my page on WhatsApp?

Accepted Answer

Yes. Your page has one-tap sharing for WhatsApp, Facebook, Instagram, Telegram, X and email, plus a downloadable QR code for flyers and events.

Question 6

What can I raise funds for?

Accepted Answer

School fees, medical bills, church and mosque projects, community development, charity work, funerals, weddings, small business growth and creative projects.

Question 7

Can donors give anonymously?

Accepted Answer

Yes. Name and message are optional on the donation form, so supporters can give quietly if they prefer.

Question 8

How do withdrawals work?

Accepted Answer

Your dashboard shows a withdrawable balance. Request a withdrawal and it appears in your withdrawal history with its status.

Question 9

Is my page safe to share publicly?

Accepted Answer

Your donation page only shows what you choose to publish — your name, story, goal and confirmed donations. Your email and account details stay private.

Question 10

Can I change my goal later?

Accepted Answer

Anytime. Edit your title, story, goal and images from your dashboard and the public page updates immediately.

Question 11

Which currencies are supported?

Accepted Answer

Naira, USD, GBP, EUR and all African local currencies — Cedi, Kenyan Shilling, Rand, Ugandan and Tanzanian Shilling, Rwandan Franc, Kwacha, Egyptian Pound, Dirham, CFA Franc and more. Pick the one your supporters use.

Questions, answered simply

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